Our Soho Support team is available to answer any online order-related queries seven days a week.
Most answers to your queries can be found on our FAQs page. Alternatively, if you can't find what you're looking for, you can get in touch via email or the 'Contact us' form below. Please note, in order to service as many of our members and customers as possible, we have temporarily removed our telephone option.
We're currently receiving an exceptionally high volume of enquiries, therefore email response times may be a little delayed. We will get to your initial queries first, so please refrain from sending additional messages.
Opening hours (GMT)
Monday to Friday: 8am to 8pm
Saturday, Sunday and public holidays: 9am to 5.30pm
You can email any spa, treatment or group booking queries to the relevant spas. For our global locations, please refer to individual spa pages via our book a-treatment page.
Our London Spas are open to Soho House Friends, Members and the general public. Please direct enquiries to the appropriate location.
Please note, that the below spas are only open to Soho House Friends (staying at the House) or Soho House members.
You can write to us at:
Cowshed Products Ltd
180 The Strand
View our US Spa's
Looking for more information?
Take a look at our Frequently Asked Questions