Our Cowshed team is available to answer any online order-related queries Mon - Friday.

Most answers to your queries can be found on our FAQs page. Alternatively, if you can't find what you're looking for, you can get in touch via email:

Opening Hours (GMT)

Monday to Friday: 9 am - 3pm.

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For online order enquiries

You can contact our Soho Support team using the online contact form below.
Alternatively, you can email us directly at

For spa enquiries

You can email any spa, treatment or group booking queries to the relevant spas. For our global locations, please refer to individual spa pages via our book a-treatment page.

Our London Spas are open to Soho House Friends, Members and the general public. Please direct enquiries to the appropriate location.

Please note, that the below spas are only open to Soho House Friends (staying at the House) or Soho House members.

For press enquiries

You can email any press enquiries relating to Cowshed, Cheeky & Neville to

For wholesale enquiries

For new business requests, please email We aim to respond to successful requests in 5 working days.

For enquiries from existing accounts, please contact