Shipping & Delivery
Christmas Delivery
Planning ahead? To give your gifts the best chance of arriving in time for Christmas, please place your order by the following dates:
| Delivery service | Last order date |
|---|---|
| DHL Express (International) | Thursday 10th December |
| DHL Standard (EU) | Thursday 17th December |
| Royal Mail Tracked 48 | Sunday 20th December |
| DPD Next Day | Monday 21st December |
UK
Delivery Options
| Service | Estimated Delivery from Dispatch | Price |
|---|---|---|
| Royal Mail Tracked 48 | 2 working days | £4.95, free over £50 |
| DPD Next Day | 1 working day | £9.95, free over £100 |
Please place your order before 6pm, Monday to Friday, for both Royal Mail Tracked 48 and DPD Next Day delivery.
Orders placed after this time or on non working days may require additional processing time.
Bank holidays and busy sale periods may affect dispatch and delivery times. Please check your tracking information for the latest estimated delivery date.
We are currently unable to deliver to the Isle of Man. We apologise for any inconvenience
US, Canada & Mexico
The UK store does not ship to the United States or Canada. If you are in either country, you can head to the Cowshed US store to view delivery options
Europe
We deliver to the following European destinations:
Andorra, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, the Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Switzerland and Ukraine.
| Service | Estimated Delivery from Dispatch | Price |
| DHL Standard International | 7-11 working days | £19.99-£40.00 |
We are currently unable to deliver to Cyprus, Spain, Italy, Belarus or Greece. We apologise for any inconvenience.
Shipping costs are calculated based on the weight of your order and will be confirmed at checkout.
- Orders up to 4 kg: £19.99
- Orders over 4 kg: £40.00
International destinations
DHL Express is available to:
Australia, Hong Kong, Iceland, Japan, Malaysia, New Zealand and Singapore.
| Service | Estimated Delivery from Dispatch | Price |
| DHL Express | 7-11 working days | From £40 |
We are currently unable to deliver to Israel or the UAE. We apologise for any inconvenience.
Shipping costs are calculated based on the weight of your order and will be confirmed at checkout.
- Up to 2 kg: £40
- 2.0001-3 kg: £50
- 3.0001-4 kg: £60
- 4.0001-5 kg: £80
Delivery timeframes are estimates and may be affected by customs clearance or local carrier delays.
Tax & Duties
European orders
Customers placing orders for delivery to European Union destinations will be the importer of record in the destination country.
We will pay all applicable import taxes and duties before the goods are delivered on the customer’s behalf. There will be no additional amount to pay after the order has been placed.
If you are a business customer outside the UK and need tax-related information for your order, please contact our Support team.
International orders outside the EU
International orders outside the EU are shipped on a Delivered at Place (DAP) basis.
Your order may be subject to taxes, duties or fees charged by your local customs authority. These charges must be paid before your order can be released by customs.
We cannot control or predict these charges, and we are unable to refund them. We recommend contacting your local customs office for further information before placing an order.
Returns
UK
You have 30 days from receiving your order to return an item. Items must be unopened, unused, undamaged and in their original packaging, ready to make their way back safely. Returns deduct a small fee of £3 from your refund. For more information visit our Returns Page
Rest of World
Find EU right of withdrawal here
We do not offer a free returns service; we therefore ask that you use a fully tracked service with any reputable carrier.
Please note that Cowshed cannot accept responsibility for lost returns packages, so please keep hold of your proof of postage receipt to ensure that your return reaches us successfully.