You can contact our Soho Support team using the online contact
form below.
Alternatively, you can email us directly at [email protected]
Contact us
We're always happy to hear from you.
Our Soho Support team is available to answer any online order-related queries seven days a week.
Most answers to your queries can be found on our FAQs page. Alternatively, if you can't find what you're looking for, you can get in touch via email or via the 'Contact us' form below. Please note, in order to service as many of our members and customers as possible, we have temporarily removed our telephone option.
We're currently receiving a high volume of enquiries, therefore email response times may be a little delayed. We will get to your initial queries first, so please refrain from sending additional messages.
Opening hours (GMT)
Monday to Friday: 8am to 8pm
Saturday, Sunday and public holidays: 9am to 5.30pm
You can email any spa, treatment or group booking queries to the relevant spas. For our global locations, please refer to individual spa pages via our book a-treatment page.
Our London Spas are open to Soho House Friends, Members and the general public. Please direct enquiries to the appropriate location.
Please note, that the below spas are only open to Soho House Friends (staying at the House) or Soho House members.
You can email any press enquiries relating to Cowshed, Cheeky & Neville to [email protected]
You can contact us via our online contact form.
Please expect a reply within two weeks.
For new business requests, please email [email protected]. We aim to respond to successful requests in 5 working days.
For enquiries from existing accounts, please contact [email protected].
You can write to us at:
Cowshed Products Ltd
180 The Strand
London
WC2R 1EA
Looking for more information?
Take a look at our Frequently Asked Questions