We're always happy to hear from you.
Our Soho Support team is available to answer any online order-related queries seven days a week.
We're currently receiving an exceptionally high volume of enquiries, therefore response times may be a little delayed, but we assure you we'll be in touch as soon as possible.
Monday to Friday: 8am to 8pm
Saturday, Sunday and public holidays: 9am to 5.30pm
You can contact our Soho Support team using the online contact
form below.
Alternatively, you can email us directly at [email protected]
We aim to reply to your email within 2 working days, please note
that during promotional periods it may take us a little longer.
For any urgent enquries please call us on:
UK & EU: (+44) 203 350 3470
US & Canada: (+1) 844 636 2399
Monday - Friday: 9am - 6pm (GMT)
Saturday, Sunday and public holidays: 9am - 5.30pm (GMT)
You can email any spa queries relating to our spas, treatments or group bookings to the relevant spas:
Please note, the below spas are only open to Soho House Friends (staying at the House) or Soho House members:
Monday - Saturday: 9am - 7pm (GMT)
Sunday: 9am - 5pm (GMT)
For our global spas please refer to individual spa pages.
You can email any press enquiries relating to Cowshed, Cheeky & Neville to [email protected]
You can contact us via our online contact form.
Please expect a reply within two weeks.
For new business requests, please email [email protected]. We aim to respond to successful requests in 5 working days.
For enquiries from existing accounts, please contact [email protected].
You can write to us at:
Cowshed Products Ltd
180 The Strand
London
WC2R 1EA
Looking for more information?
Take a look at our Frequently Asked Questions
