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Our COVID-19 guidelines

Keeping you safe during COVID-19

We’ve introduced several protection and social distancing measures to keep our team and customers safe.
How are we keeping you safe during COVID-19?

Prior to check-in, all guests are required to have a temperature check via a scanner. We also ask that you wear a face mask as per the government guidelines.

Due to social distancing guidelines, you won't be able to wait in the spa at this time, we ask that you only arrive 5 minutes before your appointment. The safety of our staff and guests is our priority, and we will need to deep clean each treatment space before the next appointment.

We're currently unable to take group bookings due to social distancing guidelines.

Will you be serving food and drink at the spas?

Unfortunately not at the moment. We encourage you to bring your own water, but we will be able to offer it if neccessary.

What is the payment and cancellation policy?

We are only taking card payments at the moment, you are also able to pay via gift card.

You can cancel up to 24 hours before your treatment without charge. If you're feeling unwell, please do not attend your treatment and let the spa know as soon as possible. Occasionally, we may have to cancel an appointment if no therapists are available, however we will try to provide 24 hours notice.

How do I book?

You can book online or call the spa directly. We are offering treatments in line with current goverment guidelines and will update the website with any changes.