‘I remembered going to Babington House when it opened and how amazing Cowshed was and the natural, ethical, healing message that the spa, when it was created, gave. The products being natural, British made. I liked the heritage so I said I’d like to meet the guys and chat. They wanted to look at updating things, so I spent a couple of months doing some secret shopping, chatting with the therapists, spending time with Jessica and Amie, trying to establish how we could move forward and if I could help.
My spa experiences have always been holistic and hands on, very different to any other salon environment. What came up was there was a need for change, to make Cowshed a future destination for spas. As great as it is and how it works, let’s just revamp it a bit. I gave a few proposals for what I thought needed to be done to make it a more bespoke service. It was about making it very personalised, adding signature elements onto everything. Then it was a case of supporting the training of all the therapists, adding a bespoke approach to make the journey of the clients’ facial, skincare, body treatment very specific to them.